How to Send A WhatsApp Message
How to send a WhatsApp Message
- Before you can send a WhatsApp message you need to set up a WhatsApp provider first, click on this link: "Setup Whatsapp Provider"
Step1. How to send a WhatsApp Message
- Navigate to Engage-Whatsapp
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- Click on Create
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- Provide details for your Whatsapp
- Select the WhatsApp provider you created.
- Select the Audience Type "People or Company"
- At the "Whatsapp message" section, type out the message you want to send to members, (You can also add links inside this message)
- "Sending Mobile" select the WhatsApp number you created for your provider.
- "Status" when you are done with your WhatsApp message you can set it as "Running"
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- Schedule when you want to start sending this message
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- Click on the Query Builder to filter on your specific setting for members.
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- Click on Save to complete your message.
Step2. Track the message events
- When you finished sending the message you can track its events, you can view the statistics from the message columns (Sent, Delivered, Opened, failed and Replied.)
- You can also view the specific events, from the "Action" bar menu on the message.
- You will see different events for the message that you sent.
- You can view the "Reply" message members replied on.
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- You can also check who clicked on the link that you sent in your message.