How to change a Team Member's Password

If you've forgotten your password, don't worry! You can easily reset it using the "Forgot Password" feature on the login page.

1. Visit the Login Page: Go to the login page https://app.switchtransact.com/login.
2. Click on "Forgot Password": Below the login fields, you'll find a link labeled "Forgot Password."

1. Enter Your Email: You'll be prompted to enter the email address associated with your account.
2. Check Your Email: After submitting your email address, check your inbox for an email from us. This email will contain instructions and a link to reset your password.
3. Reset Your Password: Follow the instructions in the email to reset your password. Make sure to choose a strong and secure password.
4. Log in with Your New Password: Once you've reset your password, return to the login page and log in using your new credentials.

Assistance from Another User:

If you're unable to reset your password using the "Forgot Password" feature, another user can assist you by navigating to your profile and inserting a new password for you. Here's how:

1. Access User Profiles: The user who wishes to assist you should have the necessary permissions to access user profiles.
2. Navigate to Your Profile: The assisting user should locate and navigate to your profile within the platform/application. This can usually be done through an admin or user management section.
3. Insert New Password: Within your profile settings, the assisting user will find an option to change/reset your password. They can insert a new password on your behalf.
4. Notify You: Once the password has been updated, the assisting user should inform you of the new password.
5. Log in with New Password: You can now use the new password provided by the assisting user to log in to your account.

Remember to keep your password secure and confidential. If you have any further issues or concerns, please reach out to our support team for assistance.