2023-11-21 Added Content/Reply filter to Query Builder

New Feature: Filter Added to Messages in the Query Builder - Content/Reply:

  • We have added a new filter option, "Content/Reply," to the Messages module in the Query Builder.
    • Operators:
      • Equal
      • Not Equal
      • Begins With
      • Doesn't Begin With
      • Contains
      • Doesn't Contain
      • Ends With
      • Doesn't End With
      • Is Empty
      • Is Not Empty
      • Is Null
      • Is Not Null
    • Value Field Type:
      • Char

User Enhancement:

  • The Query Builder interface for the Messages module now includes the new "Content/Reply" filter option.
  • This new filter enables specific for message events.
  • When a message (SMS, Email or WhatsApp) is sent from Switch, the addition of the "Content/Reply" filter in the query builder allows users to specifically search for the actual message event containing certain text.

Example:

  • For a message like "Reply 'yes' if you are interested," users can now search for the message replies associated with that specific message using the "Is Reply" filter together with the "Content/Reply" filter.

Note: The Query Builder will now search for any content in a message (sent or received). If you specifically want to search for a reply, the existing filter "Is Reply" can be utilised with the value set to "yes", together with the new Content/Reply filter.

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